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Leadership & Management

Leadership & Management

We, at FGI Training & Consultancy, are convinced that leadership skills are some of the most important skills any organisation should develop. Good leaders nurture their employees and grow other leaders. This, in turn, will improve an organisation’s structure and, at the end of the day, its ROI.

With extensive expertise in leadership & management training delivery, here are some courses our trainers delivered in the past. If your needs are specific or if you require tailored courses, please contact us.

 

Coaching and Mentoring

Duration:

Tailored and Bespoke
 

Overview:

Are you looking to bring out the best in the people around you within your workplace?
“Coaching” and “mentoring” have become well known terminologies in the workplace and many managers will claim that they ‘coach’ their staff. The reality, however, is that few actually have the competencies and mind-set to do this effectively and even fewer have received quality training in the ‘art’.
 
In order to develop their skills in these disciplines, delegates need to recognise good practice in workplace coaching and mentoring. They need to understand what coaches and mentors do, the processes they follow, and the qualities and abilities individuals need to be effective in these roles. The starting point for applying this knowledge is then to reflect on their own skills as a coach or mentor in the workplace.
 
This course is an invaluable introduction to the skills and behaviours that exceptional coaches and mentors share, the values they hold, and how to avoid the typical problems faced. It is a practical and skills-based workshop, during which participants will get to practice interactive role-play sessions and action planning, to better understand what mentoring is, how it differs from coaching and other forms of people development.
 

Who Will Benefit:

This workshop is aimed at anyone wishing to develop their coaching and mentoring style and challenge individuals within their organisation to reach their full potential. It is ideal both for those taking on a mentoring or coaching role for the first time or developing their existing skills, as well as those involved in establishing or developing an existing scheme.
 

Course Objectives:

This course will enable participants to:

  • Understand the difference between coaching and mentoring
  • Establish and manage the mentoring relationship
  • Identify coaching values
  • Adopt a more ‘hands-off’ empowering style when developing others
  • Evaluate different coaching models and how they are used
  • Develop your own coaching style
  • Apply coach-mentoring techniques for performance and development issues
  • Give feedback as a coach
  • Develop action plans for coaching and mentoring in the workplace.

 

Course Content:

 
The workshop covers:

  • Introduction to Coaching and Mentoring
    • Defining Coaching and Mentoring
    • Differences
  • Coaching – An Overview
    • Coaching for Skills
    • Performance Improvement and Potential
  • Core Coaching Processes
    • Peer Coaching Sessions
    • Coaching Models
  • Learning and Communications Styles – Implications for the Coach
  • Coaching Tools
  • Giving and Receiving feedback effectively as a Coach
  • Mentoring Styles, Skills and Attitudes
  • Helping Mentees Own their Development
  • Ingredients for Successful Relationships
    • Pairing Mentors and Mentees
    • Contracting
    • Managing the Relationship
  • Listening to your Mentee
  • Managing Mentoring Meetings
  • Action Planning

 

Course Materials:

Delegates will receive FGI Coaching and Mentoring courseware.
 

From Management to Leadership

Duration:

Tailored and Bespoke
 

Overview:

“The function of leadership is to produce more leaders, not more followers.” – Ralph Nader.
 
Effective and respected leaders have a clear starting point – they know the performance and behaviours essential to achieve their vision. They also have the qualities that inspire their people and the behaviours that engage them in pursuit of that vision.
 
Whether you lead a temporary project team, a mix of contractors or a permanent group of staff, understanding and tailoring these principles to your own situation will enhance your leadership credibility and improve the performance of your people.
 
This intensive, hands-on workshop provides participants with a practical and incisive approach to developing their leadership skills. It will equip them with the knowledge, skills, tools and techniques required to feel more confident, motivated and assured.
 

Who Will Benefit:

The course is highly suitable for anyone in a leadership role, or aspiring leaders, who want to exemplify the behaviours of outstanding leadership and develop their ability to engender respect, inspire and motivate a team or business.
 

Course Objectives:

This course will enable participants to:

  • Describe their leadership vision in practical detail
  • Specify the leadership characteristics relevant to their vision, and identifying those requiring further development
  • Select the motivational ideas with most potential to motivate and engage their people
  • Identify the pivotal moments when leadership credibility is on the line and determine how to capitalise on them as opportunities with which to boost leadership credibility
  • Produce a realistic, detailed implementation plan.

 

Course Content:

 

  • The Importance of Leadership
  • What is Leadership? What is Management? Differences and Overlaps
  • Major Leadership Theories – Practical Ideas
  • The Effect of Comfort Zones
  • Defining a Vision and Gaining Buy-in
  • Key Leadership Characteristics
  • Self Assessment
  • Motivation and Engagement
  • Motivators and Demotivators
  • Implementation planning – developing your practical leadership plan.

 

Course Materials:

Delegates will receive FGI from Management to Leadership courseware.
 

Leading Successful Change

Duration:

Tailored and Bespoke
 

Overview:

Why do as many as 75% of change initiatives fail? The concept of there being nothing permanent except Change was first explored nearly 2,500 years ago, and yet organisations, teams and individuals still struggle to create successful change.
We live in a world where constant change is the norm rather than the exception. Given globalisation, increased competition, and constant technological turnover, no organisation can afford to stand still: change is not optional. However, the sad fact is that the vast majority of change efforts fail. Indeed, as you are more than likely to have been part of a failed change yourself, it is imperative that we strive to put the odds back in the favour of successful change.
 
This course examines why changes fail and how your next change can be successfully implemented. This interactive workshop will unpick the complexities of change and provide delegates with highly effective tools to lead the next change to success.
 

Who Will Benefit:

The course is essential for anyone who is trying to plan and/or implement change in his or her organisation.
 

Course Objectives:

This course will enable participants to:

  • Define what change is and how it impacts on the way people work at an organisational, team and individual level
  • Use effective tools and techniques to implement successful change
  • Analyse how different organisation types are affected by change
  • How to create a scene that will provide a vision of the future
  • Identify and respond to people's emotional responses to change
  • Explore the reasons behind resistance to change
  • Support individuals in working constructively through change.

 

Course Content:

 

  • Why do Change Initiatives Fail?
  • Change Drivers: Types of Organisational Change
  • The Emotional Cycle of Change
  • How and Why Individuals Resist Change
  • Kotter's 8 Step Change Management Process
  • Setting the Scene: Establishing a Vision for Change
  • Leadership Styles for Change
  • Stakeholder Commitment and Communication Techniques
  • Managing Individuals through Change
  • Delivering Quick Wins and Benefits
  • Celebrating Success and Maintaining Momentum
  • Embedding Change.

 

Course Materials:

Delegates will receive FGI Leading Successful Change courseware.
 

Managing People on Projects

Duration:

Tailored and Bespoke
 

Overview:

The course is designed to provide delegates with tools and techniques for people management specifically related to project work. The course covers the resource management aspects of each element of the end-to-end project management process. It is interactive and informal, with case study exercises and ample opportunity for discussion.

 

Who Will Benefit:

The course is highly suitable for those staff who are or will be working in a Project or Team Manager role and who require an understanding of how to get the best out of their project teams and “manage” the Project Board.
 

Course Objectives:

This course will enable participants to:

  • Demonstrate their understanding critical project success factors and the importance of communication
  • Identify the most likely points in the project life-cycle where “people issues” can arise
  • Use techniques to engage and motivate their project stakeholders
  • Demonstrate their skills in project planning, estimating and resourcing
  • Demonstrate the skills required to mitigate resource risks and control and manage people throughout the project life-cycle
  • Assess their own projects in respect of what they have learnt.

 

Course Content:

 
The workshop covers:

  • Projects and Project Management
  • Project Critical Success Factors
  • Project Roles and Responsibilities
  • Personality Types and Team Roles
  • Project Communication
  • Engagement and Staff Buy-in
  • Project Planning, Estimating and Resourcing
  • Effective Delegation
  • Motivating your team
  • Project Management vs Line Management
  • Tracking, Controlling and Reporting
  • Celebrating Success and Learning Lessons.

 

Course Materials:

Delegates will receive FGI Managing People on Projects courseware.
 

Motivational Management

Duration:

Tailored and Bespoke
 

Overview:

Motivation is one of the most important aspects of people management. An individual’s productivity is affected largely by how they feel and if they are well motivated, then they produce more to a higher level of quality. Therefore, developing a good motivational management style is hugely beneficial to both managers and the staff they manage.
 
The purpose of this interactive workshop is to provide managers with a toolkit of time-tested, practical techniques and strategies that can make an immediate positive impact on team effectiveness, quality and productivity, which can be sustained longer-term. It will explore the major areas that a manager needs to be able to focus on, with a plan of the key priorities on delivering results for the business and tips on how to motivate their team, handle change and create an environment for the team to succeed.

 

Who Will Benefit:

This workshop is aimed at anyone who is new to management or who wants to become a more effective, motivational manager.
 

Course Objectives:

This course will enable participants to:

  • Know what your priorities are as a manager and where you can add most value
  • Enhance their self-awareness of personal blind-spots and how they impact team motivation
  • Break down team targets into individual goals, clear responsibilities and roles, ensure team members get the right level of support to succeed
  • Delegate and give feedback confidently, consistently and professionally
  • Manage change and continuous development processes in a way that engages and motivates team members
  • Handle different types of personality within the team and solve/prevent team issues
  • Develop a more collaborative, inclusive team environment where excellence is the norm
  • Understand the different stages of performance for successful teams and implement solutions to improve team performance
  • Put together a focused development plan that balances strengths and development opportunities to continuously improve your own management capability.

 

Course Content:

 

  • My Style, My Plan
    • Management style diagnostic
    • Identifying key target priorities
    • Managing yourself
    • Planning and prioritisation
    • Knowing where you are most effective
  • Clear Goals, Clear Messages
    • SMARTER goals for the team
    • Communicating your messages in the 4 different communication styles
    • Getting to the root cause of issues – taking responsibility and keeping on track
  • Clear Roles, Clear Position
    • Defining responsibilities across the team – understanding strengths
    • Understanding the right support levels for different team members
    • Delegating with confidence – letting go safely
    • How to give feedback in the right way at the right time
  • Managing the Situation, Managing Others
    • Managing change professionally – getting the process and the outcome right
    • Involving everyone in continuous improvement
    • How to handle different personalities – the right tactics
  • Managing the Team, Managing Myself
    • Developing and ensuring the team perform correctly
    • Team values – working together effectively
    • Managing my own development – next step actions

 

Course Materials:

Delegates will receive FGI Motivational Management Courseware.
 

 

Why Train with FGI?

  • Award winning business with a passion for customer service.
    Working within the industry for over ten years.
    Demonstrable return on investment.
    90% of our clients choose FGI again and again.
    Customer service constantly reviewed and maximised.
    Exam result notification before certificate is issued.
    Small class sizes, so our consultants have more time for each delegate.
    Dedicated business relationship managers for all accounts.
    Our business relationship team has over 40 years of FGI experience.
    Pass rates exceeding 97%
    Post-course support - helping you unlock the full potential of your new skills.
    Prestigious venues in prime locations.
    Market leader for tailored learning solutions.