ITIL® Expert Intermediate Lifecycle Stream
Following successful completion of the ITIL® Foundation certificate, the next step in the ITIL® qualification structure is the Intermediate level, which has a modular structure with each module holding a different focus. There are two streams in the Intermediate level, the Service Lifecycle Stream and the Service Capability Stream.
The Service Lifecycle Stream includes 5 individual certificates built around the five core volumes that make up the five stages of the ITIL® Lifecycle. Each of these modules delivered by FGI equips delegates with the skills to manage, co-ordinate and integrate the processes and activities covered by a stage of the Service Lifecycle and to apply the concepts learned on ITIL® Foundation successfully within their various roles.
The course is inclusive of courseware, examinations, refreshments and post course tutor support.
Click on the links below to see the full course outlines for each of the ITIL® Intermediate Lifecycle modules: